Privacy Policy

ROHO® Rest House | The ROHO Collective

Effective Date: October 17, 2026

At ROHO® Rest House and The ROHO Collective, we believe in creating spaces rooted in trust, connection, respect, and care. Protecting your personal information is part of that commitment.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, join our community, register your business, participate in events, or communicate with us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information: Your name, email address, and other information you voluntarily provide.
Business Information: Business names, descriptions, contact information, websites, social media links, and other details submitted for inclusion in The ROHO Collective Business Directory.
Registration Information: Information submitted when joining our community, registering for events, workshops, or other experiences.
Website Usage Information: Certain technical information, such as browser type, device information, IP address, and website activity, which may be collected through cookies and website analytics.
Payment Information: When you purchase products or register for paid experiences, payments may be processed through third-party payment providers. We do not intentionally collect or store your complete payment card information.

2. How We Use Your Information

We may use the information collected to:

Process community memberships and business directory registrations.
Review, approve, and publish business directory listings.
Send registration confirmations, event reminders, and important service-related communications.
Share community news, events, resources, and opportunities when permitted by applicable law and your communication preferences.
Respond to questions, requests, or concerns.
Improve our website, programs, services, and community experience.
Maintain website security and comply with legal obligations.

3. The ROHO Collective Business Directory

When you submit a business for inclusion in The ROHO Collective Business Directory, you understand that approved business information may be displayed publicly on our website.

This may include your business name, description, contact information, website, and social media links, depending on the information you provide and the fields displayed in the directory.

Please submit only information you are comfortable making publicly available.

Business listings are reviewed before publication. If you need to correct, update, or request removal of your listing, please contact us at Michelle@RohoRest.com.

4. Email Communications

We may contact you regarding registrations, events, community participation, or services you request.

If you choose to receive community news, announcements, or promotional communications, you may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending necessary registration or service-related messages.

5. How We Share Information

We do not sell your personal information to advertisers or data brokers.

We may share information with trusted service providers that help us operate our website and services, including website hosting, email communications, event registration, payment processing, and analytics.

These providers may process information as necessary to perform services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or website.

Information you voluntarily submit for an approved public business directory listing will be visible to website visitors.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

You can manage certain cookie preferences through your browser settings and any cookie consent tools available on our website.

7. Information Security and Retention

We take reasonable measures to protect the information entrusted to us. However, no website or electronic storage system can guarantee absolute security.

We retain information for as long as reasonably necessary to provide services, maintain community and business records, fulfill legitimate business purposes, or comply with legal obligations.

8. Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.

You may also request changes to or removal of your business directory listing.

Please send requests to Michelle@RohoRest.com.

9. Third-Party Websites

Our website may contain links to businesses, organizations, social media platforms, and other external websites.

ROHO® Rest House and The ROHO Collective are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before sharing personal information.

10. Children's Privacy

Our website and community services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy as our website, community, and services evolve.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

ROHO® Rest House | The ROHO Collective

Founder: Dr. Michelle Majors

Email: Michelle@RohoRest.com

Website: www.RohoRest.com